Effective Date: August 6, 205

At Isis Bungalows Beachfront Resort, your privacy is a priority. We are committed to protecting the personal information you share with us, whether through our website, email communications, third-party booking platforms, or during your stay at our property. This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your data. We believe in transparency and want you to feel confident that your personal information is handled responsibly and in accordance with applicable privacy laws, including the Philippine Data Privacy Act of 2012 (RA 10173).

When you visit our website, inquire about our services, or make a reservation, we collect personal information that you voluntarily provide. This may include your full name, contact number, email address, physical address, nationality, and identification documents (such as a passport or government-issued ID) as required by local tourism regulations. We may also collect payment information, such as credit or debit card details, billing addresses, or transaction IDs, although we use third-party secure payment processors and do not store your full payment credentials directly. If you communicate with us by email, social media, or contact forms, we retain that communication and any information provided to respond effectively to your needs.

Additionally, when you access our website, we may automatically collect certain technical data through cookies, web beacons, or analytics services. This can include your IP address, browser type and version, operating system, pages viewed, referring URLs, time spent on pages, and the date and time of your visit. This information helps us understand user behavior, improve website functionality, and tailor content to better serve your preferences. You can manage cookie preferences through your browser settings at any time.

We collect and process your information for several reasons. Primarily, we use it to process and confirm your reservation, manage your stay, respond to inquiries, and ensure the delivery of personalized hospitality services. In cases where you have opted in to receive updates from us, we may send promotional emails or special offers related to our resort, events, or nearby activities we believe may interest you. If you’ve subscribed to our newsletter or marketing lists, you can opt out at any time by clicking “unsubscribe” in any of our emails or contacting us directly. We may also use your data for internal purposes such as recordkeeping, auditing, regulatory compliance, or service improvement.

We take your data security seriously. All personal data is stored using secure systems and protected with physical, electronic, and administrative safeguards. We only retain your information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, such as local tourism reporting laws or financial recordkeeping requirements. Access to your data is limited to authorized staff or third-party service providers who need it to perform tasks on our behalf. These providers include booking engines, payment gateways, IT support, marketing platforms, and cloud storage providers, all of whom are required to handle your data securely and confidentially.

We do not sell, rent, or lease your personal data to third parties. We may, however, share your information under specific circumstances—for example, when it is required by law, court order, or government authority. In rare cases, we may disclose your information if it is necessary to protect the rights, property, or safety of Isis Bungalows, our staff, our guests, or the public. In the event of a business transfer or reorganization, your data may be part of the assets transferred but will remain subject to this privacy policy.

As a guest or visitor, you have certain rights over your personal data. You may request access to the data we hold about you, ask for corrections if any of the information is inaccurate, object to processing under certain conditions, request deletion (where legally applicable), or withdraw your consent for marketing activities at any time. To exercise any of these rights, or if you have questions about how your information is being used, please contact us by email at [email protected] or by phone at +639178904879. We will respond to your request as promptly as possible, in accordance with applicable laws.

Our website may contain links to third-party websites, such as tour providers or booking platforms. Please note that we are not responsible for the content or privacy practices of these external websites. We encourage you to review their privacy policies before submitting any personal information to them.

This Privacy Policy may be updated from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

By using our website, making a booking, or staying with us, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your trust is important to us, and we are committed to maintaining your privacy and delivering a secure and enjoyable experience during your time at Isis Bungalows Beachfront Resort.